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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A context menu will open. It offers exhaustive information about all the operations that you can perform on the given page. Each pop-up window shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich range of instructional video clips demonstrating how to use our hosting Control Panel. They're created for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you searching for, explore our comprehensive Frequently Asked Questions section, which includes questions asked by actual individuals and provides practical solutions. We periodically update our Frequently Asked Questions database with new entries in an attempt to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, you can contact our great team of support engineers available 24/7/365 and ready to assist you with any issue. Each trouble ticket you submit will be responded to in less than 60 minutes (the average trouble ticket response time being just 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 282673

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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